Healthcare Industry Solutions by Quantive Technologies
At Quantive Technologies, we leverage our deep ServiceNow expertise to help healthcare organizations modernize operations, increase resilience, and free up care teams to focus on what matters — delivering better patient care.
What We Bring to Healthcare with ServiceNow
- Streamlined Clinical & Administrative Workflows
We build ServiceNow-powered workflows that integrate with Electronic Medical Record (EMR) systems (like Epic), so clinicians and support staff can report issues or raise requests without leaving their primary care applications. This ensures faster, more contextual ticketing.
- AI-Driven Automation & Intelligent Routing
With AI-assisted categorization and assignment, we help healthcare providers reduce manual back-office burden — from IT incidents to facilities, biomed, and procurement requests.
- Risk, Compliance & Security
Our solutions help you strengthen risk management with ServiceNow’s Governance, Risk & Compliance (GRC) modules, ensuring secure handling of sensitive health data and regulatory alignment.
- Operational Resilience & IT-Operations Health
By using ServiceNow ITOM, we give hospitals real-time visibility into their critical infrastructure — medical devices, diagnostics, telemedicine platforms — and proactively detect anomalies to prevent downtime.
- Better Employee Experience for Clinical Staff
We implement self-service portals for healthcare workers — enabling them to raise requests, check status, and get support via a unified, personalized interface.
- Data-Driven Insights
With Performance Analytics and custom dashboards, we help you analyze service metrics, compliance, and risk trends — enabling data-informed decision-making.
Advancing AI Maturity in Healthcare
Quantive Technologies helps healthcare organizations progress through AI maturity stages, leveraging ServiceNow’s healthcare-specific AI framework:
- We design agentic AI workflows that autonomously manage tasks — like triaging IT issues, coordinating device maintenance, or triggering compliance alerts.
- We help deploy ServiceNow AI governance models to ensure transparency, risk mitigation, and continuous improvement in AI agents.
- Our AI use cases are built around real operational value: reducing manual triage, accelerating incident resolution, and minimizing service interruptions.
Quantive Technologies & ServiceNow: Driving Measurable Business Outcomes
- Improved Patient Care: Reduced administrative delays mean care teams spend more time with patients.
- Operational Efficiency: Automated workflows and proactive maintenance help cut cost and downtime.
- Stronger Compliance: Integrated risk controls and audit reporting make regulatory adherence simpler.
- Employee Empowerment: Clinicians and support staff gain self-service tools and better support channels.
- Scalable, Future-Ready Infrastructure: AI-first workflows and real-time insights pave the way for innovation.
Why Quantive Technologies ?
As a ServiceNow partner, we combine domain expertise in healthcare with deep technical capabilities across ITSM, ITOM, GRC, and AI. We don’t just implement — we consult, co-innovate, and govern with you, helping you maximize ROI and build a resilient health-tech foundation.
Get in Touch
Reach out to our healthcare team at info@quantivetech.com to explore how Quantive Technologies can help transform your healthcare operations with ServiceNow.