Advanced Life Sciences Solutions by Quantive Technologies and ServiceNow
At Quantive Technologies, we partner with ServiceNow to deliver scalable, AI-native workflows that accelerate innovation, streamline regulatory compliance, and enhance collaboration across the life sciences value chain.
Our Capabilities for Life Sciences
- Regulated Quality & Compliance
We leverage ServiceNow’s Quality Management and GxP-compliant workflows to digitize quality events, audits, change control, and deviation management. This ensures full traceability, auditability, and alignment with regulatory requirements.
- Clinical Trial Operations
Using ServiceNow, we build end-to-end workflows for clinical operations — managing protocol deviation, risk escalation, monitoring, and investigator communication — all within a secure, controlled platform.
- Product Development & R&D
We implement ServiceNow Strategic Portfolio Management to help R&D teams coordinate cross-functional innovation, prioritize initiatives, and optimize resource allocation.
- IT & Lab Infrastructure Management
By using ServiceNow ITOM and CMDB (Configuration Management Database), we provide full visibility into lab equipment, data center assets, and critical systems. This enables predictive maintenance and reduces unplanned downtime.
- Customer Service + Field Engagement
With ServiceNow Customer Service Management (CSM) and Field Service Management, we streamline drug-safety reporting, customer queries, and field operations (e.g., medical device servicing) with real-time field visibility and case management.
- Data-Driven Insights & Automation
Leveraging AI and Performance Analytics, we build agentic workflows that trigger actions — for example, automatically escalating quality events — and dashboards that provide real-time metrics across quality, compliance, and service.
Business Outcomes with Quantive Technologies & ServiceNow
- Faster Compliance & Audit Cycles: Automating quality processes and deviation management reduces cycle times and audit risk.
- Optimized Clinical Operations: Better coordination and automated workflows improve trial efficiency and speed.
- Reduced Downtime: Predictive maintenance reduces equipment failures in labs and production.
- Scalable Innovation: Strategic Portfolio Management aligns R&D priorities with business goals, driving smarter investment.
- Better Customer & Regulatory Engagement: Real-time case management ensures faster response to drug-safety or service issues.
- Data-Driven Quality: Analytics and AI deliver actionable insights to improve product quality, compliance, and performance.
Why Quantive Technologies?
As a ServiceNow partner, we bring technical depth and life-sciences domain expertise. We don’t just implement — we co-create AI-first, compliant workflows that are scalable, secure, and future-ready.
Get in Touch
Talk to us about transforming your life sciences operations: info@quantivetech.com.