Manufacturing Industry Solutions by Quantive Technologies
At Quantive Technologies, we partner with ServiceNow to help manufacturing companies embark on a true digital transformation — driving smarter operations, higher quality, and resilient supply chains. Our expertise lies in architecting ServiceNow-based, AI-driven workflows that unify shop-floor operations, sales, supply chain, and maintenance on a single intelligent platform.
Why ServiceNow for Manufacturing
- Unified Operations & OT Integration: We implement ServiceNow’s Operational Technology Management modules to bridge the gap between IT and OT systems, enabling real-time visibility into factory assets, predictive maintenance, and proactive incident resolution.
- AI-Powered Quality Management: Leveraging the newly integrated Quality 360 solution (acquired by ServiceNow), we build predictive, agentic AI workflows for root-cause analysis, quality issue detection, and corrective action planning — reducing scrap, rework, and risk.
- Supply Chain Resilience: With ServiceNow’s Sourcing & Procurement Operations and Supplier Lifecycle modules, we design workflows that improve vendor collaboration, manage procurement exceptions, and mitigate supply-chain risk from a centralized system.
- Product Design & Engineering Agility: Using ServiceNow’s Strategic Portfolio Management, we connect engineering, planning, and execution, enabling teams to launch new products faster, maintain quality, and collaborate cross-functionally.
Our Technical Approach: AI Maturity and Data-Driven Workflows
- AI Maturity Framework: We assess where you are in your AI journey and help you progress. According to ServiceNow’s “AI Maturity in Manufacturing” model, many manufacturers are already seeing gross margin improvements of ~7.6% from AI deployment.
- Agentic AI for Value Chain: We design and implement agentic AI agents — autonomous AI workflows — to handle complex tasks: from customer support, production anomaly detection, quality investigations, to supply-chain exceptions.
- Responsible & Governed AI: As part of the AI-first transformation, we help you deploy ServiceNow AI Control Tower for governance, strategy alignment, and real-time monitoring of AI agents, ensuring accountability, compliance, and performance.
- Data Unification: We integrate data from legacy ERP, MES, CRM, and SCADA systems into ServiceNow’s unified data model using low-code/no-code connectors. This provides a single source of truth across manufacturing operations.
- Workflow Automation: From flow designer automations to low-code custom apps, we build efficient, resilient workflows that reduce manual handoffs, eliminate silos, and improve service levels across IT, operations, and business teams.
How Quantive Technologies and ServiceNow Drive Measurable Results
- Reduced Downtime & Maintenance Costs: Through predictive maintenance and proactive issue resolution, manufacturers can minimize unplanned downtime.
- Faster Issue Resolution: With AI-powered order exception and quality workflows, customer and dealer issues are resolved faster, boosting satisfaction and reducing escalations.
- Operational Efficiency: Digitized procurement and supplier management reduce cycle times, automate approvals, and improve compliance.
- Improved Worker Engagement: Empower frontline workers with self-service tools, guided workflows, and AI assistance — driving productivity and safety.
- Quality Excellence: Proactive quality management and root cause analysis help you catch and resolve production defects before they escalate.
Why Choose Quantive Technologies?
As a ServiceNow partner, we bring deep domain knowledge in manufacturing, technical expertise in AI-first transformation, and proven experience in large-scale ServiceNow implementations. We don’t just build; we consult, co-innovate, and govern — helping you accelerate ROI and future-proof your operations.
Get in Touch
Want to explore how to modernize your manufacturing operations with intelligent workflows? Reach out to us at info@quantivetech.com